Support & Servicing

Your relationship with customers doesn’t end after the purchase
— it’s where it begins.

Provide The Best Post-Purchase Experience

Managing customer relationships and expectations after-sales is important to drive greater LTV, yet it can be a very time-consuming process. We place ourselves at the front of your brand and keep your customers happy.

 

Customer Support

Respond to customer enquiries immediately with local timezone and language support.

Make sending emails back and forth a thing of the past and capture sales faster before customers lose interest. Resolve customer issues faster and keep them happy for the longer-term to drive lifetime value.

 
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Servicing

Sometimes things do not always go as planned. If anything happens to go wrong with your customer’s product, our specialists will be ready in-store to provide the necessary assistance and resolution required.

We’ll take care of issues related to warranty and repair in-house to provide your customers with an accessible and convenient care service. Servicing data will be made accessible & transparent to give you the necessary insights you need for future product development.

 
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Returns

Make product returns easy and hassle-free for your customers with an environmentally-friendly option to save on packaging and logistics needs.

Flexible and easy return solutions have shown to increase customer satisfaction by 84% to shop again. Score brownie points and keep customers for life.

 Our Locations

 

Singapore

 

Synced by District

Address
68 Orchard Rd, #03-65
Plaza Singapura
Singapore 238839

Hours
Monday—Sunday: 10:00am–10:00pm

 
 
 

Coming Soon…

 
 
 

Synced by District

In the works…